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The first phase of Awaab’s Law, which promises to protect tenants from dangerous social housing conditions, has now come into force. This landmark legislation compels landlords to:

• Fix emergency health and safety hazards within 24 hours of being reported
• Investigate significant damp and mould within 10 working days of notification
• Make properties safe within five working days after inspection
• Write to tenants within three working days of the inspection being completed, outlining the findings and next steps

These new rules are a major step forward in ensuring that social tenants live in safe, healthy homes — and that landlords are held accountable when they fail to act.

We’re pleased to share that, following the recent Advice UK “Advice Saves” campaign, a number of Members of Parliament are now working with Nucleus to address the growing crisis of housing disrepair across our communities.

At Nucleus, we see every day how poor housing conditions affect people’s health, safety, and wellbeing. From damp and mould to unsafe structures and long delays in repairs, too many local tenants are living in unacceptable conditions.

Thanks to support from the Henry Smith Charity and City Bridge Foundation, our housing casework team is now expanding its efforts to highlight disrepair cases and push for real change—both for individual residents and across the wider housing system.

Call to Action – We Need to Hear from You

If you’re a social tenant living in our catchment area and are experiencing problems such as damp, mould, leaks, broken heating, or any other serious disrepair, please get in touch.

Your story matters. By reporting your situation to us, you help us:

• Build evidence to press landlords and housing providers for urgent action
• Support MPs and decision-makers in tackling systemic neglect
• Make homes safer, healthier, and more dignified for everyone

If you live in KC or Ealing do contact us to get advice on your housing rights.
Let’s make sure no one has to live in unsafe or unhealthy housing.

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