Volunteers - Nucleus Legal Advice Centre

Our volunteers are integral to the working of Nucleus

We have five different volunteer teams you can join, building on your skills and supporting our clients. You will only be able to apply for one of the teams, if you apply for more than one we will not consider you for any of the teams.

Unfortunately due to the nature of our work we cannot offer volunteering to anybody under the age of 18 and you need to be able to commit to 1 day a week for a minimum of six months.

All our roles offer training and support throughout. You need to be fluent in English, strong communication skills, be proactive, hardworking, punctual and committed to learning.

Advice Volunteers RBKC

Working in our Earl’s Court Office, you will triage clients in person, during the Drop-in’s and on the phone, referring them to the relevant specialist teams or in some instances supporting clients who need more support in generalist advice, housing and welfare benefits.
You will also work in different areas of social welfare, supporting with form filling, white good applications and some administrative tasks.

Advice Volunteers Ealing

Working on the Ealing Advice Telephone Triage Lines, you will be the first point of contact for the residents of Ealing. The role is an integral part of the service to assist the most vulnerable. The service is fast-paced and hugely in demand. You will be giving advice on social welfare law matters and progressing cases via the advice line; finding out and interpreting relevant information and exploring options and recording clear, accurate case records.

Debt Advice Volunteer

Debt law encompasses other areas of law including housing law, consumer law and social welfare law. We offer training in debt advice, an excellent environment to expand your knowledge of debt advice work solving rent arrears cases, credit card debts cases, council tax debt cases and other areas of debt law. We offer compressive training in debt advice and you will be working within our dynamic debt team. Please note for this team you will need to be able to commit to 2 days a week minimum.

Housing Advice Volunteer

We are a small fast paced team running a supervised Quick Advice session dealing with are evictions, possession, homelessness, unsuitable accommodation and disrepair. It would be desirable to have some knowledge in Housing Law but not essential, training will be provided. Preferably a Law Degree with an ability to grasp legal concepts quickly. We offer compressive training in housing advice and you will be working within our dynamic housing team and supporting the caseworkers with their caseloads. Please note for this team you will need to be able to commit to 2 days a week minimum, with one of those days being a Monday.

Front Desk & admin Volunteer.

Support Nucleus Legal Advice and other local and national charities, including MIND, Age UK and MENCAP to run our front desk access. Assisting with daily administrative tasks, welcoming and assisting clients, and maintaining a professional and welcoming reception area. Use your skills in Microsoft Office, organization, and communication to make a positive impact on vulnerable community members. Help run digital access services, our foodbank and triage for advice surgeries.

If you would like to volunteer for Nucleus, you can apply via a simple online form.

Apply for Volunteering

Grown Personally & Professionally

Improve your job prospects

Enhance your CV and get ahead of the competition. Many of our volunteers use the experience they have gained at Nucleus to move on into paid work.

Develop your skills

Develop your communication, problem solving and analytical skills.

Training opportunity

Whether with our expert staff or through other resources, you will have access to up to date relevant training to boost your knowledge and skillset.

Boost your confidence

If you’re looking for your first job or want to get back into work after a break, volunteering is a great way to boost your confidence and self-esteem and can give a real sense of achievement.

Good for your health

Research suggests that volunteering can improve your physical and mental well being.

Make a difference in your community

Making sure that someone is claiming all their entitlements or helping them deal with their financial/housing problems can have a real impact on their life.

Gain a new perspective on life

You will come into contact with people from all walks of life and from different cultures and backgrounds with varying perspectives and experience.

The community needs you

Volunteers are an important and valued part of Nucleus. They make a significant contribution to our work and help us to fulfil our objectives of providing a high quality advice service to the local community.

Real People.
Real Advice.

Here’s what people have to say about their experience with us.

“My experience was exemplary. Both Vicki and Franco were professionals and listened and advised accordingly. They were also empathetic and polite.I am so thankful and grateful!!”

Christine Ivegbuna

Client

“Great advisers! I am very thankful for the advice they gave me, especially grateful to Shamaila who was kind, helpful and dealt with my problems in a professional way.I highly recommend nucleus to everyone.”

Hanan Chakour

Client

“I am very happy with the advice that I have been given and the quick response to help me with my rent arrears even though it has not been solved yet,I am glad that they are helping me step-by-step with my problems and understanding me.”

Amina

Client

“The team are very nice, kind, helpful, approachable and professional. Special thanks to Shola for her outstanding work. I highly recommend them.”

Benjamin Martinez

Client

“For many years, I had always received the help I needed when I had ask for legal advice from Nucleus. I had been treated with respect, kindness, professionalism and the legal team has always help me with legal matters, as much as it has been possible to them.”

Pedro Rojas

Client

“I been today oh my good shola she the best she help me a lot god bless her.Thank you for shola.She help me a lot God bless her.”

Ali Poormodheji

Client

“Kalpamayee Das Parija was very clear and precise with what i had to do exactly and was understanding when it came to asking questions overall very good experience.”

Lilo

Client

“I was so happy today with the service.Thank you so much Franco.He try his best to find a solution for my debt problems and I really appreciate it. Well done.”

Majdi Alkadamani

Client

“I was referred by my local citizens advisor. Service given by Nucleus has been very easy and straight forward, they got in touch shortly after took all details I have and already working with me to resolve my issue. I am really at ease now thanks to Franco and Shola for their collab work!”

Gelila

Client

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